I’ve been a RTM Pro Member for 1+ years now.
This is a review of the MilkSync for Microsoft Outlook (v1.0.26) product and how it syncs MS Outlook Tasks to an iPhone / iPad. The bottom line is that the product is helpful, unfortunately, there are several limitations that make it less than optimal.
First off the sync is a two-step process – in step #1 you sync MS Outlook to the RTM Web App; in step #2 you sync the RTM Web App to the iPhone / iPad app.
Unfortunately, the “pop-up” reminders available on the iPhone / iPad are limited based on how RTM syncs the MS Outlook data. Specifically, MS Outlook has 2 distinct “reminder” fields on a task – one for date and one for time. Within RTM, this information is stored in a single field titled Due. As a result, MilkSync accurately syncs the Outlook Reminder Date to the RTM Due field, however, the Outlook Reminder Time field is not captured anywhere, hence the “pop-up” reminders are not available on the iPhone / iPad. A workaround is to log into the RTM Web App and augment the RTM Due field with the time, however, this is time consuming and defeats the purpose of an automated sync.
Finally, RTM states that they “reformat existing notes with a special syntax and strip off any additional formatting”. Unfortunately, this is not done on a consistent basis as in some cases the initial formatting is changed during the sync process while in others the initial formatting remains as is”.
Like I said, the bottom line is that the product will indeed sync your MS Outlook tasks to your iPhone / iPad, however, the reminder notifications and formatting inconsistencies make it less than it could be.